An unlucky 13 Virgin Atlantic Airways employees were fired on Friday for publicly dissing their employer on Facebook. The 13 cabin staff critiqued both the airline and some passengers. The ill-thought-out Facebook comments involved planes departing from London’s Gatwick airport, and also claimed that the airplanes were infested with cockroaches.
Not surprisingly, Virgin Atlantic was displeased. In a press release regarding what the company viewed as “totally inappropriate behavior,” Virgin said. There is a time and a place for Facebook. But there is no justification for it to be used as a sounding board for staff of any company to criticize the very passengers who ultimately pay their salaries. It was also felt that staff holding such negative views would not uphold expected standards of customer service.
Filed under: Media, News Articles Tagged: | Airlines, Airplane, employees, employer, Facebook, Virgin
